Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Purchase products or services at our café
• Register for our Day Pass program
• Subscribe to our newsletter or marketing communications
• Connect to our Wi-Fi network
• Participate in surveys, promotions, or events
• Contact us with inquiries or feedback
• Create an account on our website (if applicable)

Types of Personal Information

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Billing and payment information (processed securely through third-party payment processors)
• Day Pass registration details
• Wi-Fi usage data (device MAC address, connection duration, bandwidth usage)
• Preferences and feedback
• Any other information you choose to provide

Automatically Collected Information

When you visit our website or connect to our Wi-Fi network, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Wi-Fi connection logs and duration
• General location data (city/region level)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (for secure transaction processing)
• Cloud hosting and data storage providers
• Email marketing platforms
• Analytics and website optimization services
• Wi-Fi network infrastructure providers
• Accounting and legal service providers

Business Transfers

If Krème Kultura is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, safety, or that of our customers and the public.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a commonly used format.

Correction

You may request that we correct any inaccurate or incomplete personal information we have about you.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions (e.g., records we must retain for tax or legal compliance).

Objection and Restriction

You may object to our processing of your personal information or request that we restrict processing in certain circumstances.

Withdraw Consent

If we process your information based on your consent, you may withdraw that consent at any time.

Opt-Out of Marketing

You may opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.

Exercising Your Rights

To exercise any of these rights, please contact us at the details provided below. We will respond to your request within 30 days. You may also have the right to lodge a complaint with a data protection authority if you believe we have violated your privacy rights.